Closed captioning allows persons with hearing disabilities to have access to television programming by displaying the audio portion of a television program as text on the television screen. Beginning in July 1993, the Federal Communications Commission (FCC) required all analog television receivers with screens 13 inches or larger sold or manufactured in the United States to contain built-in decoder circuitry to display closed captioning. Beginning July 1, 2002, the FCC also required that digital television (DTV) receivers include closed captioning display capability.

In 1996, Congress required video programming distributors (VPDs) (cable operators, broadcasters, satellite distributors, and other multi-channel video programming distributors) to close caption their television programs. In 1997, the FCC set a transition schedule requiring distributors to provide an increasing amount of captioned programming.

As of January 1, 2006, all "new" English language programming, defined as analog programming first published or exhibited on or after January 1, 1998, and digital programming first aired on or after July 1, 2002, must be captioned, with some exceptions.

The FCC has established procedures for petitioning for an exemption from the closed captioning rules when compliance would pose an undue burden. To find out about the undue burden exemption, visit the FCC's Web site at: www.fcc.gov/cgb/dro/caption_exemptions.html.

For Closed Captioning Concerns, Please Contact Our Captioning Hotline:
Phone: 317-687-6584
Fax: 317-715-2677
Email: captioning.hotline@fox59.com

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to the Following:
Mr. Brad Norris
Master Control Manager
WXIN-TV
6910 Network Place
Indianapolis, IN 46278
Phone: 317-687-6584
Fax: 317-715-2677
Email: captioning.complaint@fox59.com

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.